Infographic: 10 Ways to Convert More Customers Using Psychology

Written by Lemuel Galpo

November 17, 2014

The people over at HelpScout have come up with this great infographic about the 10 ways to use psychology to convert more customers. Psychology is most often wrongly viewed as some form of mind games. Actually, it is the use of analysis of personalities and behaviors to better interact with people. Naturally, this has been used in several fields of study, but it can also be used to gain an advantage in business. It is not about manipulation, but rather getting to know your audience better to make them A/B testing software” href=”https://www.convert.com”>convert into customers, and also getting them to understand you and your products better.

The infographic also contains interesting facts and figures about how to use psychology, such as:

How to break “Action Paralysis”
The power of Labels
The 3 kinds of buyers
How to use urgency the right way
How to use “Devil’s Advocate”

Psychology is a two way street. It is not only about knowing your audience better, it is also about how you want to project yourself to the audience. This projection helps with image, advertising, and ultimately, even sales.